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Junxure News, Training & Tips - April 2010 In This Issue:
Action required - Upgrade MoneyGuidePro before May 1, 2010 An update to the MoneyGuidePro interface is now available. MoneyGuidePro is a client-centered Financial Planning and Retirement Planning Software for Goal Planning, Insurance Needs Analysis, Asset Allocation, and Estate Planning. Junxure exports data to MoneyGuidePro via a button located on the contact record under the Financial Planning tab » Interfaces tab. Beginning May 1, 2010, Junxure customers will not be able export data from Junxure to MoneyGuidePro until they have downloaded this update. What to do now: Junxure 7 customers – click here to download and install the update. You should overwrite the existing file located at Junxure\AssetImports\JunxureMGP. Junxure 8 customers – will be prompted to update when you start the export. If your office currently uses a version below Junxure 7, please contact us at 1(866) 586-9873, option 3. Not sure which version you have? In Junxure, click Maintain System » About Junxure. The version will appear at the top of the popup. Changes in this update affect Junxure and ClientView Live:
Spring Cleaning your Junxure Database It’s that time of year again to make sure your Junxure database is operating at maximum efficiency. Refer to this article from a past newsletter for more information. Or sign up for the Spring Clean your Junxure Database class.
Download the Latest Updates with the Junxure Upgrade Wizard Junxure 8 users now have the ability to download the latest updates right from their desktop using the Junxure Upgrade Wizard. Use this step-by-step guide to get started. Stay current with your updates and ensure that you are using the latest Junxure technology. Haven’t upgraded to Junxure 8 yet? Details on upgrading are available here, or give us a call at 1(866) 586-9873.
Junxure Email and Calendar Tools (Outlook Add-In) A small add-in that packs a punch! Did you know that the Junxure Email and Calendar Tools (also known as the Outlook Add-In) let you import a copy of your Outlook emails into Junxure? That they give you the ability to schedule appointments in Junxure that appear on your Outlook Calendar? Junxure Email Tools The Junxure Email Tools are located above any folder in Outlook that contains emails (your Inbox or your Sent folders, for example).
Junxure Calendar Tools The Junxure Calendar Tools are located at the top of an appointment window in Junxure. Use this helpful tool to:
For more information, read this article that explains all the features of Junxure Email Tools (Outlook Add-In). There´s also a great training video that helps you Set-up Outlook Calendar and Make Outlook Appointments. Don’t see your Junxure Email or Calendar Tools (Outlook Add-In)? It may be disabled. Click here for instructions on how to enable the tool for your system. Want even more information? Take advantage of the drop-down Help feature in the Junxure Email Toolbar
DeLynn Zell of Bridgeworth Financial, Birmingham, AL
Advisors DeLynn Zell and Scott Mullins headed the implementation of Junxure in their office of 26 people – no small task. How did they get their office up to speed using the tool? With 12 advisors and 14 staff members, Bridgeworth Financial recognized that they needed a powerful CRM tool that was not only an upgrade from their current process, but also a game-changing system that allowed their staff to focus on client service while increasing productivity. In the fall of 2009, DeLynn Zell began the process of introducing the firm to Junxure, through discussions and meeting demonstrations. The result was a strategically implemented "all hands on deck" approach to migration that started in late November and ended when the firm began exclusively using Junxure after the first of the year. The steps they took:
"Junxure really was written for financial planners," says DeLynn. "The ability to take notes and assign actions is just so intuitive." Was it an overnight process? No. Plenty of pre-planning on DeLynn’s part went into making the transition as seamless as possible, keeping everyone on board without disrupting the office workflow. The Junxure Solutions Group also played an integral part, tailoring the on-site training to fit the firm’s unique needs. The group effort was worth the investment. "It´s saving everybody and hour a day of work, and they love it!" says DeLynn. "Junxure is the best investment our firm has made in 22 years." Tell us your story! Send an email to training@junxure.com
Reduce Your Junxure Backup Space with the Audit Log Running short on server space? Modifying your settings in the audit log can help you reduce costs by condensing the amount of backup space Junxure takes up on your system: Change the number of days to retain your records: The default setting for Audit Records is to retain all records. This can take up a sizeable amount of space - Junxure captures all edits in all fields as well as timestamp information, user data, and old and new versions of changes. You have the option to condense stored data by changing the number of days to retain these records. Click here for a step-by-step guide to modifying your settings.
Stay on Track with Junxure Alerts and FYIs Are you ignoring your Alerts and FYIs? You may be letting important information slip through the cracks. What are alerts? Why do I need them? Junxure’s pop-up system of alerts is designed to give you a running list of new items for attention. These could include new items requiring action, completed actions or information that another user feels others should be aware of. The My Alerts menu option allows you to launch your action alerts on demand. Alerts appear as popups on the bottom right of your screen in Junxure.
Types of Alerts:
![]() What Alerts and FYIs Do For You:
Alerts and FYIs were designed to improve the efficiency of your office workflow and keep you in the loop on client activity. Unfortunately, the alerts feature is one area of Junxure that many firms fail to take advantage of or worse, misuse. Most Common Mistakes That Could Affect the Efficiency of Your Office:
Are you using your alerts and FYIs to their full potential? Want to learn more? Check out this short video on Alerts and FYIs.
Reminder: Practice Management Virtual User Group Topic: Compliance – How Junxure can help with your Compliance
Erin Kincheloe, Director of our Junxure Solutions Consulting and Training Group, is your host. Erin is a former advisor who used Junxure in her firm, and has provided training and consulting to many of our Junxure clients. While Erin will share ideas and "best practice" insights during this 1 hour virtual session, it is also for sharing YOUR QUESTIONS, IDEAS AND SUGGESTIONS with others in the group. Please note: These User Groups are not training classes – they are discussions on practical applications of our tools as well as offering practice management suggestions for your office. Contact: You can reach the Solutions Group via email at training@junxure.com or via phone at 1-866-586-9873, Option 5.
Transform Your Business Workshops – Sign up now for May and June Think your CRM is just a data storage tool? Think again. Junxure was designed to go far beyond the basic day-to-day tasks of a typical CRM tool. From the ground up, its features and functionality were built to help advisors:
If you are ready to take the next step and harness the power behind Junxure - this workshop is for you.
Ready to sign up? Want more information? Click here.
If you are new to Junxure or already proficient with the basic features, our web-based training curriculum is one of the many training options available to help you access the full potential of the Junxure system. Online Classes Scheduled for the Month of March include:
Make sure you register early! For more detail about each class or to register for our upcoming web classes click here. All web-based classes will introduce Junxure 8 enhancements and additions.
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