Here is a quick summary of the steps to consider when implementing the Junxure Office Management System.

Convert Your Data:

Data conversion services are offered to convert your data from your current system to the Junxure format. Generally, any data in your current system can be brought over into Junxure. A Data Conversion Specialist keeps going back-and-forth with you until your conversion is complete. If you do not plan on a conversion, you'll want to plan another strategy for getting your contact info into Junxure.

Installation:

Our friendly and patient technical support staff assists your office with installation on your network. Whether you're a smaller office with just a few people working in one location or many people logging in from remote sites we get the system installed quickly and correctly the first time. Generally you will not need an “IT Person” to be onsite during your installation. We'll just need someone to work with us on your end that can log-onto machines with administrative privileges.

Training:

Junxure is easy to use, but it's a big program. It can be hard to know where to get started. Our training classes will help you "put on the blinders" and concentrate on the most important areas first, then branch out. We offer web-based group training sessions, presented live by an experienced Junxure training specialist who is available to take your questions throughout the presentation. Our clear and concise training makes it easy to become proficient quickly. We also offer Personalized Web-training and On-Site training where a trainer will work one-on-one with your office to create and deliver a class to specifically address the needs of your office.

Technical Support:

Our pleasant and knowledgeable technical support staff solves any issues that may arise for you. We offer unlimited tech support at our toll-free number. We have tools that allow a rep to get on-line with you and see what you're seeing. You won't have to spend precious time explaining what's happening on your machine. We're able to fix issues much more quickly, with much less stress. One of the things we can't bear to hear is that you've been agonizing over something for two days. If you have an issue, please do not hesitate to call tech support. You won't spend the first twenty minutes of your call trying to explain that pop-up box. We'll get online with you and fix the problem quickly.

Ongoing Learning:

Our Boot Camps, Virtual Users Groups, Online Forum, etc. help your staff take the next steps to get the most out of the system as you grow. We offer more than just software - we provide the support you need to grow.

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